Dispatch Connect: Sending deliveries to drivers is currently broken

Resolved

Degraded performance

Started over 5 years agoApril 15, 2021Lasted about 1 hourApril 15, 20213:574:58 PMUTC

Affected

Web

Web App

Mobile

Mobile App

Updates

Resolved
April 15, 2021 at 4:58 PMUTC
Resolved
April 15, 2021 at 4:58 PMUTC
This incident has been resolved.
Update
April 15, 2021 at 4:27 PMUTC
Update
April 15, 2021 at 4:27 PMUTC
Connect ONLY: Users can successfully create a delivery manifest and send it to the driver in the web app. Drivers' push notifications are properly sent, but the driver app is not showing the manifest. We are continuing to investigate the issue and are still working on implementing a fix.

Next update: 30 mins
Identified
April 15, 2021 at 3:57 PMUTC
Identified
April 15, 2021 at 3:57 PMUTC
In Connect ONLY: Sending deliveries to drivers functionality is not working at the moment. We have identified the issue and are implementing an immediate fix.

Next update: 30 mins

DispatchIt, Inc. - Dispatch Connect: Sending deliveries to drivers is currently broken – Incident details