Claimed orders are not seen in the mobile app

Resolved

Operational

Started over 2 years agoJanuary 23, 2024Lasted about 6 hoursJanuary 23, 20243:058:55 PMUTC

Affected

Mobile

Mobile App

Updates

Resolved
January 23, 2024 at 8:55 PMUTC
Resolved
January 23, 2024 at 8:55 PMUTC
This incident has been resolved.
Update
January 23, 2024 at 6:31 PMUTC
Update
January 23, 2024 at 6:31 PMUTC
We are currently investigating this incident.

Next update: 60 minutes
Update
January 23, 2024 at 5:30 PMUTC
Update
January 23, 2024 at 5:30 PMUTC
We are currently investigating this incident.

Next update: 60 minutes
Update
January 23, 2024 at 4:53 PMUTC
Update
January 23, 2024 at 4:53 PMUTC
We are currently investigating this incident.

Next update: 30 minutes
Update
January 23, 2024 at 4:18 PMUTC
Update
January 23, 2024 at 4:18 PMUTC
We are currently investigating this incident.

Next update: 30 minutes
Update
January 23, 2024 at 3:45 PMUTC
Update
January 23, 2024 at 3:45 PMUTC
We are currently investigating this incident.

Next update: 30 minutes
Investigating
January 23, 2024 at 3:16 PMUTC
Investigating
January 23, 2024 at 3:16 PMUTC
Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident.

Next update: 30 minutes

DispatchIt, Inc. - Claimed orders are not seen in the mobile app – Incident details