DispatchIt, Inc. - Application isn't loading – Incident details

Application isn't loading

Resolved
Major outage
Started over 3 years agoLasted about 2 hours

Affected

Web

Major outage from 5:39 PM to 7:13 PM

Web App

Major outage from 5:39 PM to 7:13 PM

Deliveries API

Major outage from 5:39 PM to 7:13 PM

Mobile

Major outage from 5:39 PM to 7:13 PM

Mobile App

Major outage from 5:39 PM to 7:13 PM

Updates
  • Resolved
    Resolved

    The application and mobile app should be functioning properly again. We're continuing to monitor to make sure it continues to function.

  • Monitoring
    Monitoring

    The application and mobile app is beginning to recover. We're still working on implementing additional preventative measures, and will continue to update as needed.

    Next update: 30 mins

  • Identified
    Identified

    We have identified the general issue and are working on bringing the application back up.

    Next update: 30 mins

  • Investigating
    Update

    The application and mobile apps should be starting to recover, however, we're still not quite in the clear. We're doing more investigation, and will post more updates as they come up.

  • Investigating
    Investigating

    Our web application and driver apps are unable to connect to our database and are showing errors. We are currently investigating.

    Next update: 30 mins