DispatchIt, Inc. - Dispatch Connect: Sending deliveries to drivers is currently broken – Incident details

All systems operational

Dispatch Connect: Sending deliveries to drivers is currently broken

Resolved
Degraded performance
Started almost 4 years agoLasted about 1 hour

Affected

Web

Degraded performance from 3:57 PM to 4:58 PM

Web App

Degraded performance from 3:57 PM to 4:58 PM

Mobile

Degraded performance from 3:57 PM to 4:58 PM

Mobile App

Degraded performance from 3:57 PM to 4:58 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    Connect ONLY: Users can successfully create a delivery manifest and send it to the driver in the web app. Drivers' push notifications are properly sent, but the driver app is not showing the manifest. We are continuing to investigate the issue and are still working on implementing a fix.

    Next update: 30 mins

  • Identified
    Identified

    In Connect ONLY: Sending deliveries to drivers functionality is not working at the moment. We have identified the issue and are implementing an immediate fix.

    Next update: 30 mins

Need Support?