Application isn't loading

Resolved

Major outage

Started over 5 years agoFebruary 22, 2021Lasted about 2 hoursFebruary 22, 20215:397:13 PMUTC

Affected

Web

Web App

Deliveries API

Mobile

Mobile App

Updates

Resolved
February 22, 2021 at 7:13 PMUTC
Resolved
February 22, 2021 at 7:13 PMUTC
The application and mobile app should be functioning properly again. We're continuing to monitor to make sure it continues to function.
Monitoring
February 22, 2021 at 6:37 PMUTC
Monitoring
February 22, 2021 at 6:37 PMUTC
The application and mobile app is beginning to recover. We're still working on implementing additional preventative measures, and will continue to update as needed.

Next update: 30 mins
Identified
February 22, 2021 at 6:18 PMUTC
Identified
February 22, 2021 at 6:18 PMUTC
We have identified the general issue and are working on bringing the application back up.

Next update: 30 mins
Update
February 22, 2021 at 5:54 PMUTC
Update
February 22, 2021 at 5:54 PMUTC
The application and mobile apps should be starting to recover, however, we're still not quite in the clear. We're doing more investigation, and will post more updates as they come up.
Investigating
February 22, 2021 at 5:39 PMUTC
Investigating
February 22, 2021 at 5:39 PMUTC
Our web application and driver apps are unable to connect to our database and are showing errors. We are currently investigating.

Next update: 30 mins

DispatchIt, Inc. - Application isn't loading – Incident details