Claimed orders are not seen in the mobile app

Resolved

Operational

Started almost 2 years agoLasted about 6 hours

Affected

Mobile

Mobile App

Updates

Resolved
January 23, 2024 at 8:55 PM
Resolved
January 23, 2024 at 8:55 PM
This incident has been resolved.
Update
January 23, 2024 at 6:31 PM
Update
January 23, 2024 at 6:31 PM
We are currently investigating this incident.

Next update: 60 minutes
Update
January 23, 2024 at 5:30 PM
Update
January 23, 2024 at 5:30 PM
We are currently investigating this incident.

Next update: 60 minutes
Update
January 23, 2024 at 4:53 PM
Update
January 23, 2024 at 4:53 PM
We are currently investigating this incident.

Next update: 30 minutes
Update
January 23, 2024 at 4:18 PM
Update
January 23, 2024 at 4:18 PM
We are currently investigating this incident.

Next update: 30 minutes
Update
January 23, 2024 at 3:45 PM
Update
January 23, 2024 at 3:45 PM
We are currently investigating this incident.

Next update: 30 minutes
Investigating
January 23, 2024 at 3:16 PM
Investigating
January 23, 2024 at 3:16 PM
Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident.

Next update: 30 minutes

DispatchIt, Inc. - Claimed orders are not seen in the mobile app – Incident details