DispatchIt, Inc. - Notice history

All systems operational

Web
Operational

Web App - Operational

100% - uptime
Nov 2020 · 99.89%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Deliveries API - Operational

100% - uptime
Nov 2020 · 99.89%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021
Mobile
Operational

Mobile App - Operational

99% - uptime
Nov 2020 · 95.83%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Notice history

Jan 2021

No notices reported this month

Dec 2020

Driver earnings showing up wrong.
  • Resolved
    Resolved

    The issue has been resolved.

  • Monitoring
    Monitoring

    Our earning processor is experiencing issues. We are monitoring.

  • Investigating
    Investigating

    Drivers are unable to see their earnings Payouts of earnings are being delayed

Tolls are not being added to orders
  • Resolved
    Resolved

    Tolls are working again!

  • Identified
    Update

    We are continuing to work on a fix for the issue. We're waiting for our third party tolls provider to fix the issue on their end, and will update when it's either resolved or when they get back to us.

  • Identified
    Identified

    We have identified the cause of the issue and are working on a solution.

  • Investigating
    Investigating

    We have noticed tolls are not being added to orders.

Scheduled Maintenance between 1 AM – 2 AM December 4, 2020
  • Completed
    December 4, 2020 at 7:35 AM
    Completed
    December 4, 2020 at 7:35 AM

    Maintenance has completed successfully.

  • In progress
    December 4, 2020 at 7:00 AM
    In progress
    December 4, 2020 at 7:00 AM

    Maintenance is now in progress.

  • Planned
    December 3, 2020 at 10:36 PM
    Planned
    December 3, 2020 at 10:36 PM

    We are planning for scheduled maintenance between the hours of 1 AM and 2 AM Central Time on December 4, 2020.

    The maintenance will most likely not last the entire hour, and this page will be updated if the maintenance ends early.

Nov 2020

SMS Delivery is delayed
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Update

    We will continue to monitor the progress from our SMS provider. We hope to provide more updates in the next few hours.

  • Monitoring
    Monitoring

    SMS messages are experiencing delays. Our SMS provider has informed us they are working on a solution.

We are experiencing slower response times
  • Resolved
    Resolved

    We have identified the cause of the issue and are working on a fix.

Service not responding
  • Resolved
    Resolved

    Servers have been restarted and everything appears to be recovering

  • Identified
    Identified

    We have identified the cause to the issue. The server running our application appears to have experienced a lack of connectivity. We are restarting it now.

Nov 2020 to Jan 2021

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