All systems operational

Web
Operational
Web App
100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Deliveries API
100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Mobile
Operational
Mobile App
99.95% uptime
Sep 2023 · 99.86%Oct · 100.0%Nov · 100.0%
Sep 202399.86% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Notice history

Nov 2023

No notices reported this month

Oct 2023

Delays in Smart Order Matching, Order Assignment and Order Releases
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Planned Maintenance on October 17, 2023 from 10pm-10:30pm CT
  • Completed
    October 18, 2023 at 5:16 AM
    Completed
    October 18, 2023 at 5:16 AM

    Maintenance has completed successfully.

  • Planned
    October 18, 2023 at 3:30 AM
    Planned
    October 18, 2023 at 3:30 AM

    We are planning maintenance from 10pm to 10:30pm Central Time on October 17, 2023. The entire application and API will be unavailable. Please plan accordingly.

  • In progress
    October 18, 2023 at 3:21 AM
    In progress
    October 18, 2023 at 3:21 AM

    Maintenance is now in progress.

Sep 2023

Increased intermittent errors connecting to web backend
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device.

  • Investigating
    Update

    We are currently investigating this incident.

  • Investigating
    Update

    We are currently investigating this incident.

  • Investigating
    Investigating

    We are seeing an increased rate of intermittent errors across our app. This results in drivers getting connection and login issues. We are continuing to investigate this issue. Next update: 30 mins.

Planned Maintenance from 10pm – 11pm CT on September 21, 2023
  • Completed
    September 22, 2023 at 4:46 AM
    Completed
    September 22, 2023 at 4:46 AM

    Maintenance has completed successfully.

  • In progress
    September 22, 2023 at 3:17 AM
    In progress
    September 22, 2023 at 3:17 AM

    Maintenance is now in progress.

  • Planned
    September 22, 2023 at 3:00 AM
    Planned
    September 22, 2023 at 3:00 AM

    We are planning maintenance from approximately 10pm – 11pm CT on September 21, 2023. The entire application will be unavailable, the APIs may return errors, and the mobile app may be unresponsive. Please plan accordingly.

Some drivers are experiencing Android app crashes
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Scheduled maintenance for 10pm-10:30pm CDT on September 7, 2023
  • Completed
    September 8, 2023 at 3:48 AM
    Completed
    September 8, 2023 at 3:48 AM

    Maintenance has completed successfully.

  • In progress
    September 8, 2023 at 3:08 AM
    In progress
    September 8, 2023 at 3:08 AM

    Maintenance is now in progress.

  • Planned
    September 8, 2023 at 3:00 AM
    Planned
    September 8, 2023 at 3:00 AM

    We are planning maintenance from 10pm CDT on September 7, 2023 to 10:30pm CDT on September 7, 2023. The database may be unreachable, and the application may experience brief downtime. Please plan accordingly.

Sep 2023 to Nov 2023

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