DispatchIt, Inc. - Tolls are not being added to orders – Incident details

All systems operational

Show current status

Tolls are not being added to orders

ResolvedDegraded performance2 hours 50 minutes

Affected

Web

Degraded performance from 6:27 PM to 9:17 PM

Web App

Degraded performance from 6:27 PM to 9:17 PM

Deliveries API

Degraded performance from 6:27 PM to 9:17 PM

Mobile

Degraded performance from 6:27 PM to 9:17 PM

Mobile App

Degraded performance from 6:27 PM to 9:17 PM

  • ResolvedUTC

    Tolls are working again!

  • UpdateUTC

    We are continuing to work on a fix for the issue. We're waiting for our third party tolls provider to fix the issue on their end, and will update when it's either resolved or when they get back to us.

  • IdentifiedUTC

    We have identified the cause of the issue and are working on a solution.

  • InvestigatingUTC

    We have noticed tolls are not being added to orders.

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