DispatchIt, Inc. - Reduction in performance when placing orders – Incident details

All systems operational

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Reduction in performance when placing orders

ResolvedMajor outage7 hours 39 minutes

Affected

Web

Degraded performance from 12:59 PM to 4:36 PM, Operational from 4:36 PM to 8:38 PM

Web App

Degraded performance from 12:59 PM to 4:36 PM, Operational from 4:36 PM to 8:38 PM

Deliveries API

Degraded performance from 12:59 PM to 4:36 PM, Operational from 4:36 PM to 8:38 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We are continuing to monitor our fix.

  • UpdateUTC

    We are continuing to monitor our fix.

    Next update: 60 mins.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

    Next update: 60 mins.

  • IdentifiedUTC

    We've identified the cause of the issues and are deploying a fix for this incident.

    Next update: 30 minutes

  • InvestigatingUTC

    We are aware of a reduced performance while attempting to place orders. We are currently investigating the situation.

    Next update: 30 minutes.

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