DispatchIt, Inc. - Notice history

All systems operational

Web
Operational

Web App - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 99.95%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Deliveries API - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021
Mobile
Operational

Mobile App - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 99.95%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Notice history

Sep 2021

No notices reported this month

Aug 2021

Issues with driver order assignment
  • Resolved
    Resolved

    This issue has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Marketplace Webhooks are Down
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the result.

    Next update: 30 minutes

  • Investigating
    Investigating

    Marketplace API Webhooks are currently down. We are currently investigating this incident.

    Next update: 30 minutes

Planned Maintenance
  • Completed
    August 13, 2021 at 7:08 AM
    Completed
    August 13, 2021 at 7:08 AM

    Maintenance has completed successfully.

  • Planned
    August 13, 2021 at 7:00 AM
    Planned
    August 13, 2021 at 7:00 AM

    We are planning maintenance from 2am – 2:30am on the morning of Friday, August 13, 2021. The web browser may return 500 errors intermittently during this time. Please plan accordingly.

  • In progress
    August 13, 2021 at 6:58 AM
    In progress
    August 13, 2021 at 6:58 AM

    Maintenance is now in progress. Maintenance will most likely not take the full 30 minutes.

    Next update: 30 minutes or when maintenance is complete

Jul 2021

Marketplace Orders are timing out
  • Resolved
    Resolved

    The issue has been resolved.

  • Monitoring
    Monitoring

    Our systems should be able to process credit card transactions again. We are currently monitoring the situation.

    Next update: 30 minutes

  • Identified
    Update

    We are currently experiencing issues with our credit card processor and are not able to process credit card orders at this time. We do not have an ETA of when our processor will be running again.

    Please call our customer success team at 952.444.5280 for assistance.

    Next update: 30 mins

  • Identified
    Identified

    Our credit card processing system is not working. We are unable to process credit card transactions until our 3rd party partner is back up and running.

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Marketplace is timing out when accepting new orders. We are currently investigating this incident.

    Next update 30 mins.

Jul 2021 to Sep 2021

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