DispatchIt, Inc. - Notice history

All systems operational

Operational

Web App - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Deliveries API - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
Operational

Mobile App - Operational

99.95% uptime
Sep 2023 · 99.86%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

View current status

Nov 2023

No notices reported this month

Oct 2023

Delays in Smart Order Matching, Order Assignment and Order Releases
Resolved1 hour 13 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

OCT18
Planned Maintenance on October 17, 2023 from 10pm-10:30pm CT
CompletedMaintenance1 hour 46 minutes
  • CompletedOctober 18, 2023 at 5:16 AMUTC

    Maintenance has completed successfully.

  • PlannedOctober 18, 2023 at 3:30 AMUTC

    We are planning maintenance from 10pm to 10:30pm Central Time on October 17, 2023. The entire application and API will be unavailable. Please plan accordingly.

  • In progressOctober 18, 2023 at 3:21 AMUTC

    Maintenance is now in progress.

Sep 2023

Increased intermittent errors connecting to web backend
Resolved1670 hours
  • ResolvedUTC

    This issue has been resolved.

  • MonitoringUTC

    We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device.

  • UpdateUTC

    We are currently investigating this incident.

  • UpdateUTC

    We are currently investigating this incident.

  • InvestigatingUTC

    We are seeing an increased rate of intermittent errors across our app. This results in drivers getting connection and login issues. We are continuing to investigate this issue. Next update: 30 mins.

SEP22
Planned Maintenance from 10pm – 11pm CT on September 21, 2023
CompletedMaintenance1 hour 46 minutes
  • CompletedSeptember 22, 2023 at 4:46 AMUTC

    Maintenance has completed successfully.

  • In progressSeptember 22, 2023 at 3:17 AMUTC

    Maintenance is now in progress.

  • PlannedSeptember 22, 2023 at 3:00 AMUTC

    We are planning maintenance from approximately 10pm – 11pm CT on September 21, 2023. The entire application will be unavailable, the APIs may return errors, and the mobile app may be unresponsive. Please plan accordingly.

Some drivers are experiencing Android app crashes
ResolvedPartial outage3 hours 15 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

SEP8
Scheduled maintenance for 10pm-10:30pm CDT on September 7, 2023
CompletedMaintenance48 minutes
  • CompletedSeptember 8, 2023 at 3:48 AMUTC

    Maintenance has completed successfully.

  • In progressSeptember 8, 2023 at 3:08 AMUTC

    Maintenance is now in progress.

  • PlannedSeptember 8, 2023 at 3:00 AMUTC

    We are planning maintenance from 10pm CDT on September 7, 2023 to 10:30pm CDT on September 7, 2023. The database may be unreachable, and the application may experience brief downtime. Please plan accordingly.

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