DispatchIt, Inc. - Notice history

All systems operational

Web
Operational

Web App - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.87%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Deliveries API - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.87%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023
Mobile
Operational

Mobile App - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.87%Sep · 99.86%

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Jul 2023
Aug 2023
Sep 2023

Notice history

Sep 2023

Increased intermittent errors connecting to web backend
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device.

  • Investigating
    Update

    We are currently investigating this incident.

  • Investigating
    Update

    We are currently investigating this incident.

  • Investigating
    Investigating

    We are seeing an increased rate of intermittent errors across our app. This results in drivers getting connection and login issues. We are continuing to investigate this issue. Next update: 30 mins.

Planned Maintenance from 10pm – 11pm CT on September 21, 2023
  • Completed
    September 22, 2023 at 4:46 AM
    Completed
    September 22, 2023 at 4:46 AM

    Maintenance has completed successfully.

  • In progress
    September 22, 2023 at 3:17 AM
    In progress
    September 22, 2023 at 3:17 AM

    Maintenance is now in progress.

  • Planned
    September 22, 2023 at 3:00 AM
    Planned
    September 22, 2023 at 3:00 AM

    We are planning maintenance from approximately 10pm – 11pm CT on September 21, 2023. The entire application will be unavailable, the APIs may return errors, and the mobile app may be unresponsive. Please plan accordingly.

Some drivers are experiencing Android app crashes
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Scheduled maintenance for 10pm-10:30pm CDT on September 7, 2023
  • Completed
    September 8, 2023 at 3:48 AM
    Completed
    September 8, 2023 at 3:48 AM

    Maintenance has completed successfully.

  • In progress
    September 8, 2023 at 3:08 AM
    In progress
    September 8, 2023 at 3:08 AM

    Maintenance is now in progress.

  • Planned
    September 8, 2023 at 3:00 AM
    Planned
    September 8, 2023 at 3:00 AM

    We are planning maintenance from 10pm CDT on September 7, 2023 to 10:30pm CDT on September 7, 2023. The database may be unreachable, and the application may experience brief downtime. Please plan accordingly.

Aug 2023

Customers and Drivers unable to view orders
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jul 2023

No notices reported this month

Jul 2023 to Sep 2023

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