Dispatch Connect: Sending deliveries to drivers is currently broken

Resolved
Degraded performance
Started about 3 years ago Lasted about 1 hour

Affected

Web
Web App
Mobile
Mobile App
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Update

    Connect ONLY: Users can successfully create a delivery manifest and send it to the driver in the web app. Drivers' push notifications are properly sent, but the driver app is not showing the manifest. We are continuing to investigate the issue and are still working on implementing a fix.

    Next update: 30 mins

  • Identified
    Identified

    In Connect ONLY: Sending deliveries to drivers functionality is not working at the moment. We have identified the issue and are implementing an immediate fix.

    Next update: 30 mins