DispatchIt, Inc. - Increased intermittent errors connecting to web backend – Incident details

Increased intermittent errors connecting to web backend

Resolved
Operational
Started over 1 year agoLasted 2 months

Affected

Web
Web App
Deliveries API
Mobile
Mobile App
Updates
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device.

  • Update
    Update

    We are currently investigating this incident.

  • Update
    Update

    We are currently investigating this incident.

  • Investigating
    Investigating

    We are seeing an increased rate of intermittent errors across our app. This results in drivers getting connection and login issues. We are continuing to investigate this issue. Next update: 30 mins.